Returns & Warranty FAQs

All of our items are thoroughly tested and are guaranteed to be 100% functional and covered by a DOA warranty. If for any reason you receive an item in a nonworking condition or your item is "Not as Described" please contact us and we will work with you resolve all issues.

All items are covered by a 90 day warranty. If your item should fail within 90 days of receiving it please contact us and we will work with you to resolve the issue.
All items must receive a Return Merchandise Authorization (RMA) by us before being returned. If you would like to request an RMA please contact us.
Our return policy covers DOA items and items "Not as Described" only. You are responsible for ensuring all items purchased are compatible. A return will not be authorized for any item purchased that is not compatible or is no longer needed. 
If an item is received DOA or "Not as Described" you must notify us within 15 days of receiving the item to be authorized an RMA. All returned items must be received within 90 business days of receiving RMA instructions or a refund or replacement will not be authorized. Buyer is responsible to pay return shipping costs unless otherwise stated. 
All returned items must be unaltered and in the same exact condition as received by the purchaser. All returned items will undergo an inspection to ensure the item is the same item sold and in the same condition sold. Items received in any other condition will not be refunded or replaced. Please package your return well as if it is received damaged we cannot refund your purchase.
All returns will be processed within 5 business days. All refunds will be issued to your payment account used to place the order.